How-to

How to fix the iOS 13 Mail ‘No Sender’ bug

Have you just updated to iOS 13 on your iPhone and are experiencing bugs in Mail? You are not alone. A lot of users are reporting issues with the Apple Mail app on the new iOS 13 update. Fortunately, there are workarounds.

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The most common issue with iOS 13 Mail appears to be the ‘No Sender’ glitch. What happens is every message in the inbox list does not show the actual sender’s name, instead showing ‘No Sender’ placeholder text.

There are also some people complaining that email accounts are not getting new mail, or the unread count badge on the Mail app icon is different to the true count of unread mails.

iOS 13.0 is renowned for having a buggy Mail app. A lot of the issues will be addressed with iOS 13.1, which will be released on September 24. That’s only four days from now, so hopefully if you are suffering from iOS 13 Mail issues then you won’t have to put up with it for very long. Simply wait for Tuesday and then use Software Update to get the iOS 13.1 version.

However, if you are desperate, there are some possible workaround fixes. Specifically for the ‘No Sender’ bug, what you need to do is force-quit the Mail app in the multitasking tray and then turn off the iPhone completely. Reboot the device and the Mail issue should be resolved.

If mail is not being fetched, you can try deleting mail accounts and re-logging into them. To do this, open the Settings app, tap Passwords & Accounts and follow the instructions. There is unfortunately no reliable fix for the unread badge count bug.

Have you just updated to iOS 13 on your iPhone and are experiencing bugs in Mail? You are not alone. A lot of users are reporting issues with the Apple Mail app on the new iOS 13 update. Fortunately, there are workarounds.

The most common issue with iOS 13 Mail appears to be the ‘No Sender’ glitch. What happens is every message in the inbox list does not show the actual sender’s name, instead showing ‘No Sender’ placeholder text.

There are also some people complaining that email accounts are not getting new mail, or the unread count badge on the Mail app icon is different to the true count of unread mails.

iOS 13.0 is renowned for having a buggy Mail app. A lot of the issues will be addressed with iOS 13.1, which will be released on September 24. That’s only four days from now, so hopefully if you are suffering from iOS 13 Mail issues then you won’t have to put up with it for very long. Simply wait for Tuesday and then use Software Update to get the iOS 13.1 version.

However, if you are desperate, there are some possible workaround fixes. Specifically for the ‘No Sender’ bug, what you need to do is force-quit the Mail app in the multitasking tray and then turn off the iPhone completely. Reboot the device and the Mail issue should be resolved.

If mail is not being fetched, you can try deleting mail accounts and re-logging into them. To do this, open the Settings app, tap Passwords & Accounts and follow the instructions. There is unfortunately no reliable fix for the unread badge count bug.


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